Privacy Policy Jati88 —
Your Personal Data Protection

Jati88 collects various types of information to ensure you receive the best, safest and most seamless service. This information falls into two main categories: information you provide directly and information collected automatically.

Information you provide directly:

• Registration information: Full name, date of birth, phone number, email address, and the username you choose when registering a jati88 account.
• Financial information: Bank account details, digital wallet account numbers (TNG eWallet, GrabPay, Boost, MAE) and related information for deposit and withdrawal processing purposes.
• Identity verification documents (KYC): A copy of your MyKad, passport, utility bill, bank statement, or other documents requested as part of our KYC process.
• Communications: Records of your correspondence with the jati88 support team via live chat, email, or any other communication channel.

Automatically collected information:

• Technical data: IP address, device type, operating system, browser type, screen resolution and other relevant technical information.
• Activity data: Login and logout records, pages visited, games played, total wagering amount, wins and losses.
• Location data: General location information based on your IP address for geographical verification and account security purposes.
• Cookie data: Information collected through cookies and similar tracking technologies that help us improve the platform's user experience.

Every piece of information we collect is used for a specific and lawful purpose. Jati88 does not use your data for purposes unrelated to the provision of our platform services. The following are the primary purposes for which your data is used:

We also use non-personally identifiable data (aggregated and anonymised data) for internal analytics, statistical reporting, and service improvement purposes. This type of data cannot be used to identify you as an individual.

Jati88 does not sell, rent, or trade your personal information to any third party. However, there are certain situations where we need to share some of your information with specific parties to ensure our services operate smoothly:

• Payment service providers: We share the necessary transaction information with payment gateway providers (FPX, TNG eWallet, GrabPay, and others) solely for the purpose of processing your deposits and withdrawals.
• Game software providers: Only the minimum required information is shared with third-party game software providers to enable your access to games on the jati88 platform.
• Legal authority: We may be required to disclose your information to law enforcement agencies, courts, or government authorities if mandated by Malaysia law or a valid court order.
• Anti-fraud service: Some technical data may be shared with fraud prevention service providers to protect your account and the overall jati88 platform ecosystem.

All third parties we work with are bound by strict data protection agreements and are only permitted to use your information for the stated purposes. They are not allowed to use your data for their own purposes or disclose it to other parties.

Protecting your personal data is a responsibility we take very seriously. Jati88 invests in high-grade security infrastructure to ensure your information is always protected against unauthorised access, data breaches, and cyber threats.

• 256-bit SSL Encryption: All data transmitted between your device and jati88 servers is encrypted using TLS/SSL 256-bit protocol, making your data unreadable to unauthorised parties.
• Layered access control: A strict access control system ensures that only authorised personnel with a legitimate business need may access users' personal information.
• Continuous security monitoring: The jati88 IT security team monitors the platform infrastructure 24 hours a day, 7 days a week to detect and respond to any suspicious threats.
• Regular security testing: We conduct regular penetration testing and vulnerability assessments by independent security experts to identify and patch any weaknesses.
• Two-factor authentication (2FA): Jati88 supports two-factor authentication for user accounts, providing an additional layer of security that protects your account even if your password is compromised.

While we take all reasonable steps to protect your data, no security system is 100% impenetrable. We therefore encourage you to take protective measures on your end as well — such as using a strong password, enabling 2FA, and not sharing your login credentials with anyone.

Platform jati88 uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and ensure the platform functions correctly. The following are the types of cookies we use:

• Essential cookies: These cookies are required for the platform's core functions — such as maintaining your login session and saving your language preference. Without these cookies, the platform cannot function properly. This type of cookie cannot be disabled.
• Analytics cookies: We use analytics tools to understand how players use our platform — the most frequently visited pages, time spent on each page, and common navigation paths. This information helps us improve the overall user experience.
• Preference cookies: These cookies allow the jati88 platform to remember your settings and preferences — such as preferred language, display settings, and game preferences — so you do not need to reconfigure them every time you log in.
• Security cookies: Used to detect and prevent suspicious activity, including unauthorised login attempts and identity fraud.

You can manage cookie usage through your browser settings. Most modern browsers allow you to view, delete or block cookies. Please note, however, that disabling certain cookies may affect the functionality and user experience on the jati88 platform.

As a platform user jati88, you have certain rights regarding your personal information. We fully respect these rights and will assist you in exercising them upon a valid request.

To exercise any of the above rights, please contact the jati88 support team via 24/7 live chat. We will process your request within a reasonable timeframe and will notify you if there are any legal obstacles that prevent your request from being fully fulfilled.

Jati88 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable laws and regulations.

• Active account data: Retained for the duration your account is active and for a reasonable period after closure to allow resolution of any outstanding disputes or claims.
• Financial transaction records: Retained for a minimum of 7 years in compliance with applicable legal and anti-money laundering (AML) requirements.
• KYC documents: Retained for the duration your account is active and up to 5 years after account closure in accordance with regulatory compliance requirements.
• Support communication logs: Retained for 2 years from the date of last interaction for quality control and complaint resolution purposes.
• Technical data and logs: Retained for 12 months for security and fraud detection purposes.

When data is no longer needed and there is no legal obligation to retain it, jati88 will securely delete or anonymise it in accordance with established data deletion procedures.

Platform jati88 is a service intended exclusively for adults aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.

If we find that we have unintentionally collected personal information from a minor, we will immediately take the following steps:

• Suspending the relevant account immediately pending further investigation.
• Deleting all personal information collected from that individual.
• Refunding any related deposits in accordance with established procedures.
• Reporting the case to the relevant authorities if required.

Jati88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements or newly introduced platform features.

When significant amendments are made, we will:

• Updating the "Last Updated" date at the top of this page.
• Displaying a clear notice on the jati88 platform about the changes made.
• Sending a notification to your registered email if the amendments materially affect how we process your data.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of the jati88 platform after any amendments take effect will be considered your acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, our support team jati88 is ready to assist you 24 hours a day, 7 days a week.

You can reach us via:

• Live Chat: Click the live chat button at the bottom corner of the jati88 platform to connect directly with our support agents in real time.
• Email: Send your privacy enquiries to us by email at [email protected]

We are committed to addressing all privacy-related inquiries seriously and will endeavour to respond within 3–5 business days. For cases requiring further investigation, we will notify you of a more specific timeframe.

This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Guide of ours which forms part of the overall agreement between you and jati88.